Sophos MDR
Vendor-agnostic MDR with broad third-party integrations and the largest customer base in the market
- Service
- MDR
- Response
- Contain threats
Best for
Organizations of any size (SMB to enterprise)Usually replaces
Manual threat monitoring and triageCheck first
Reporting and dashboards could be more comprehensive and customizableCoverage
Covers
- 26,000+ customers — largest MDR customer base globally
- Third-party security tool integrations included at no extra cost
- Full-scale incident response with 38-minute average closure time
Pros and limits
Works well
- Vendor-agnostic approach ingests telemetry from Microsoft, CrowdStrike, Fortinet, Palo Alto, and dozens more
- Largest MDR customer base (26,000+) with 37% year-over-year growth
- All third-party integration packs now included with every subscription
Watch out for
- Best experience still requires Sophos endpoint products for full response actions
- Technical support response times can be slow for non-critical issues
- Can generate false positives that require tuning during initial deployment
Pricing
- Starting price
- ~$5-12/endpoint/month
- Billing model
- Per-endpoint, Per-asset, Tiered
- Minimum contract
- 12 months
- Trial
- Available
- Onboarding
- 1-7 days
Two tiers available (Essentials and Complete); pricing varies by endpoint count and contract length
Connects with
- SIEM
- Sophos Central (proprietary), Sophos Data Lake
- EDR / Endpoint
- Sophos Intercept X (native), Microsoft Defender, CrowdStrike, SentinelOne, Carbon Black
- Cloud
- AWS, Azure, GCP
- Other
- Palo Alto Networks, Fortinet, Check Point, Okta, Darktrace, Microsoft 365, Splunk, Acronis, Veeam
Questions
How much does Sophos MDR cost?
Sophos MDR pricing is based on endpoint count and service tier. MDR Essentials starts at approximately $5-12 per endpoint per month, while MDR Complete (which includes full incident response) costs more. Final pricing depends on environment size, contract length, and selected add-ons. Contact Sophos or an authorized partner for a custom quote.
Does Sophos MDR work with non-Sophos security tools?
Yes, Sophos MDR integrates with dozens of third-party security vendors including Microsoft, CrowdStrike, SentinelOne, Palo Alto Networks, Fortinet, Check Point, Okta, and AWS. As of 2025, all third-party integration packs are included with every MDR and XDR subscription at no additional cost.
What is the difference between Sophos MDR Essentials and MDR Complete?
MDR Essentials provides 24/7 threat monitoring, detection, and guided response. MDR Complete adds full-scale incident response where the Sophos operations team actively neutralizes threats, isolates hosts, and remediates attacks on your behalf, plus a dedicated Incident Response Lead for active incidents.