Proficio
AI-powered managed detection and response with global follow-the-sun SOC operations
- Service
- MDR
- Response
- Contain threats
Best for
Enterprise and mid-market organizationsUsually replaces
In-house SOC staffing across time zonesCheck first
Smaller workforce compared to larger MSSP competitors may limit capacity during peak demandCoverage
Covers
- ProSOC MDR platform with fully hosted SIEM, SOAR, and case management
- Agentic AI SOC with autonomous monitoring and AI-driven threat detection
- Follow-the-sun global SOC coverage across three continents
Pros and limits
Works well
- Global follow-the-sun SOC model with locations in North America, Europe, and Asia-Pacific ensures true 24/7 coverage
- Elastic-powered AI and ML capabilities deliver sub-15-minute mean detection time and sub-4-minute response time
- SIEM-flexible approach supports Elastic, Microsoft Sentinel, and Splunk without vendor lock-in
Watch out for
- Alert tuning can require initial effort to reduce redundant notifications in new deployments
- Limited brand recognition relative to larger competitors despite consistent Gartner Market Guide inclusion
- Public pricing and service tier details are not disclosed, requiring direct engagement for quotes
Pricing
- Billing model
- Custom, Tiered, Per-asset
- Minimum contract
- 12 months
- Proof of concept
- Available
- Onboarding
- 14-30 days
Custom pricing based on environment size, log sources, and service tier. Offers ProSOC MDR and ProSOC MEDR as separate service packages. Contact Proficio for a scoped quote.
Connects with
- SIEM
- Elastic Security (primary), Microsoft Sentinel, Splunk
- EDR / Endpoint
- CrowdStrike, Microsoft Defender, SentinelOne, VMware Carbon Black
- Cloud
- AWS, Azure, GCP
- Other
- ServiceNow, Palo Alto Networks, Fortinet, Okta, Microsoft 365
Questions
What is Proficio's ProSOC MDR service?
ProSOC MDR is Proficio's flagship managed detection and response service. It delivers 24/7 SOC-as-a-Service with a fully hosted SIEM, SOAR, and case management platform. ProSOC collects and analyzes data from hundreds of log source types across network, endpoint, identity, SaaS, and cloud environments. It can also integrate with existing SIEM platforms like Microsoft Sentinel, Elastic, and Splunk.
Where are Proficio's Security Operations Centers located?
Proficio operates global SOCs in San Diego (California), Singapore, and Barcelona (Spain). This tri-continental presence enables a follow-the-sun model where each SOC hands off active investigations to the next region, ensuring continuous 24/7/365 monitoring without relying on overnight shifts.
What EDR platforms does Proficio support?
Proficio's ProSOC MEDR (Managed Endpoint Detection and Response) service is designed to work with leading EDR solutions including CrowdStrike, Microsoft Defender, SentinelOne, and VMware Carbon Black. Proficio's analysts leverage your existing EDR tools for forensic investigation, threat containment, and guided remediation.